Error Handling and Retries

A webhook is considered successful when:

• The return HTTP status code is 2xx and;
• The returned body matches the expected webhook response JSON format (only for cta_get_fields events).

All other scenarios will be considered unsuccessful.

Asynchronous Webhooks

The webhooks triggered by the following events will be executed asynchronously:

• CTA Deleted
• CTA Updated
• CTA Submitted (if your Hub Option ‘Validate CTA response’ is unchecked, otherwise it will be executed synchronously)

The response will be ignored, however should the webhook receive a 5xx HTTP status code in response to the POST HTTP request, the webhook will be retried:

• up to 5 times and;
• intervaled by 10 seconds.

In the following scenarios the webhook will be considered unsuccessful but not retried:

• DNS not resolved
• HTTP request timeout
• HTTP response status code 4xx